Account & Login
Click on the profile icon, enter your mobile number, then enter the OTP. After verification, it's showtime with Showmates. You're logged in, and your account is created!
Click on the profile icon. If you're logged in, you'll see the 'Profile' tab. Click on it to edit any personal info.
Click on the profile icon. If you're logged in, you'll see the 'My Tickets' tab. Click on it to view all your tickets.
Yes, you can.
Payment & Safety
We accept various payment methods, including credit/debit cards, net banking, UPI, and popular digital wallets.
Absolutely. We use secure payment gateways to ensure that your transaction details are encrypted and safe.
Refund policies vary depending on the event. Please check the cancellation policy mentioned by the event organizer.
Event
In case of any changes, we will notify you via email, SMS, or sometimes call.
If you face any issues at the venue, please contact the event organizer or the Showmates support team for assistance.
Yes, you can. See all your tickets in the 'My Tickets' section. Click on 'Split' for any eligible ticket and share the link with your loved ones.
Support & App
You can contact our support team via the 'Help and Support' page on our website or email us at info@showmates.in.
Not yet, but it will be launched soon. Stay tuned!
Additional
NOTHING ☺️